Privacy Policy - Visit Airlie Beach

Last Updated: November 5, 2025
Effective Date: November 5, 2025

About This Privacy Policy

Visit Airlie Beach (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://airliebeach.holiday/ (the “Site”).

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

  • Subscribe to our newsletter or email updates
  • Contact us through email or contact forms
  • Participate in surveys or promotions
  • Leave comments or reviews on our Site
  • Interact with our social media accounts

This information may include:

  • Name
  • Email address
  • Phone number (if provided)
  • Any other information you choose to provide

1.2 Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing actions, including:

Usage Data:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits
  • Device information (type, screen size, etc.)

Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behaviour and preferences
  • See our Cookie Policy section below for detailed information

1.3 Information from Third-Party Sources

We may receive information about you from third-party services and affiliate partners, including:

  • Affiliate Networks: Stay22 (Booking.com, Agoda, Expedia, TripAdvisor), Viator, GetYourGuide
  • Analytics Providers: Google Analytics, search console data
  • Social Media Platforms: If you interact with us on social media

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

  • Display relevant accommodation, tour, and restaurant recommendations
  • Personalise your experience on our Site
  • Improve website functionality and user experience
  • Develop new features and content

2.2 To Communicate With You

  • Send newsletters and promotional materials (with your consent)
  • Respond to your inquiries and provide customer support
  • Send important notices about the Site or policy changes

2.3 For Analytics and Research

  • Analyse how visitors use our Site
  • Understand visitor preferences and trends
  • Measure the effectiveness of our content and marketing efforts
  • Generate aggregate statistics about Site usage

2.4 For Marketing and Advertising

  • Display relevant advertisements and recommendations
  • Conduct marketing campaigns
  • Measure advertising performance
  • Retarget visitors who have shown interest in specific content

2.5 For Legal and Security Purposes

  • Comply with legal obligations
  • Protect against fraudulent or illegal activity
  • Enforce our Terms of Service
  • Protect the rights and safety of our users and business

3. How We Share Your Information

3.1 Affiliate Partners

Important: Visit Airlie Beach is an affiliate marketing website. When you click on accommodation, tour, or activity links, you may be redirected to third-party booking platforms where we may earn a commission if you make a purchase.

We share limited information with our affiliate partners:

  • Stay22 Network (Booking.com, Agoda, Expedia, TripAdvisor)
  • Viator
  • GetYourGuide

When you click through to these platforms, you become subject to their privacy policies and terms of service. We encourage you to review their privacy policies before making any bookings.

3.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf:

  • Web Hosting: Hosting Australia
  • Analytics: Google Analytics, Mangools SEO Tools
  • Email Marketing: [Email service provider when implemented]
  • Payment Processors: If we implement direct booking capabilities

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.3 Business Transfers

If Visit Airlie Beach is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.

4.2 Types of Cookies We Use

Essential Cookies:

  • Required for basic website functionality
  • Cannot be disabled without affecting Site operation
  • Examples: Session management, security features

Analytics Cookies:

  • Help us understand how visitors use our Site
  • Collect anonymous information about page visits and user behaviour
  • Providers: Google Analytics

Advertising and Affiliate Cookies:

  • Track your interactions with affiliate links
  • Enable us to earn commissions on bookings made through our Site
  • Help us measure advertising effectiveness
  • May be used for retargeting campaigns

Preference Cookies:

  • Remember your settings and preferences
  • Enhance your user experience
  • Examples: Language preferences, display settings

4.3 Third-Party Cookies

Our affiliate partners and advertising networks may also place cookies on your device:

  • Booking.com, Agoda, Expedia, TripAdvisor (via Stay22)
  • Viator, GetYourGuide
  • Google (Analytics, Ads)
  • Social media platforms (Facebook, Instagram, LinkedIn)

4.4 Managing Cookies

You can control and manage cookies through your browser settings:

  • Block all cookies: Note that this may prevent full Site functionality
  • Delete cookies: Clear existing cookies from your device
  • Block third-party cookies: Prevent tracking by external services

Most browsers provide options to:

  1. Receive notification when cookies are set
  2. Refuse certain cookies
  3. Delete cookies after browsing sessions

Note: Disabling cookies may limit your ability to use some features of our Site and may affect your experience with affiliate booking platforms.

4.5 Do Not Track Signals

Some browsers include “Do Not Track” (DNT) features. Currently, there is no industry standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we provide you with the cookie management options described above.

5. Your Privacy Rights

5.1 Under Australian Privacy Law

If you are an Australian resident, you have the following rights under the Privacy Act 1988:

Access: You can request access to the personal information we hold about you.

Correction: You can request that we correct any inaccurate or incomplete information.

Complaint: You can lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Australian Privacy Principles.

5.2 Under GDPR (EU Visitors)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

Right to Access: Request a copy of your personal data.

Right to Rectification: Request correction of inaccurate data.

Right to Erasure: Request deletion of your data (“right to be forgotten”).

Right to Restrict Processing: Request limitation on how we use your data.

Right to Data Portability: Request transfer of your data to another service.

Right to Object: Object to certain types of processing.

Right to Withdraw Consent: Withdraw consent for processing based on consent.

5.3 Marketing Communications

You have the right to:

  • Opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails
  • Opt-in to receive marketing communications by subscribing to our newsletter.
  • Update your communication preferences by contacting us

5.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: info@airliebeach.holiday
  • Phone: 07 4813 9019
  • Address: 7 Manooka Drive, Cannonvale QLD 4802

We will respond to your request within 30 days. We may request additional information to verify your identity before processing your request.

6. Data Security

6.1 Security Measures

We implement reasonable security measures to protect your information from unauthorised access, alteration, disclosure, or destruction:

  • Secure hosting with Hosting Australia
  • SSL/TLS encryption for data transmission
  • Regular security updates to website software and plugins
  • Access controls limiting who can access your information
  • Regular backups to prevent data loss

6.2 No Guarantee

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You provide information at your own risk.

6.3 Your Responsibility

You are responsible for:

  • Keeping any account passwords secure
  • Not sharing your login credentials
  • Notifying us immediately of any unauthorised access

7. Data Retention

7.1 How Long We Keep Your Information

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

7.2 Retention Periods

Email Subscribers: Until you unsubscribe or request deletion

Contact Form Inquiries: For up to 2 years after the last communication

Analytics Data: Aggregate data may be retained indefinitely; individual data follows Google Analytics retention settings

Cookies: Duration varies by cookie type (see Cookie Policy section)

7.3 Deletion

When information is no longer needed, we will:

  • Delete it securely from our systems
  • Anonymise it so it cannot be associated with you
  • Retain only aggregate, non-identifiable data for statistical purposes

8. Children’s Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe we have collected information from your child without your consent, please contact us immediately, and we will take steps to remove that information from our systems.

9. International Data Transfers

9.1 Data Location

Visit Airlie Beach is operated from Australia. Your information may be transferred to and processed in Australia or other countries where our service providers operate.

9.2 Cross-Border Transfers

When we transfer data internationally:

  • We ensure appropriate safeguards are in place
  • We comply with applicable data protection laws
  • We use standard contractual clauses or other approved transfer mechanisms

9.3 Third-Party Services

When you use our affiliate links to book accommodation or tours, your information may be transferred to international booking platforms. Please review their privacy policies for information about their data practices.

10. Third-Party Websites

Our Site contains links to third-party websites, including:

  • Accommodation booking platforms (Booking.com, Agoda, Expedia, TripAdvisor)
  • Tour and activity providers (Viator, GetYourGuide)
  • Local business websites
  • Social media platforms
  • Other tourism resources

We are not responsible for the privacy practices of these third-party websites. When you click on a link and leave our Site, you are subject to the privacy policy of the destination website. We encourage you to review their privacy policies before providing any personal information.

11. Affiliate Disclosure Reminder

Visit Airlie Beach is an affiliate marketing website. We earn commissions when visitors book accommodation, tours, or activities through our affiliate links.

Important Points:

  • Our recommendations are based on 24 years of local knowledge and expertise
  • We only recommend businesses and services we believe offer genuine value
  • We are not paid to promote specific businesses beyond standard affiliate commissions
  • Our goal is to provide honest, helpful information that benefits visitors

For full details about our affiliate relationships, please see our [Affiliate Disclosure page].

12. Changes to This Privacy Policy

12.1 Updates

We may update this Privacy Policy from time to time to reflect:

  • Changes in our information practices
  • Changes in technology
  • Legal, regulatory, or operational requirements
  • Improvements to our Site or services

12.2 Notification

When we make material changes to this Privacy Policy:

  • We will update the “Last Updated” date at the top of this page
  • We may notify you via email (if you have subscribed)
  • We may post a notice on our Site homepage
  • For significant changes, we may request your renewed consent

12.3 Your Responsibility

We encourage you to review this Privacy Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

13.1 Privacy Questions

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Visit Airlie Beach
Email: info@airliebeach.holiday
Phone: 07 4813 9019
Address: 7 Manooka Drive, Cannonvale QLD 4802

13.2 Complaints

Australian Residents:
If you are not satisfied with our response to a privacy complaint, you may contact:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au

EU Residents:
If you are located in the EU and believe we have breached GDPR, you may lodge a complaint with your local data protection authority.

14. Legal Basis for Processing (GDPR)

For visitors from the European Union, we process your personal information under the following legal bases:

Consent: When you have given clear consent for us to process your personal data for a specific purpose (e.g., newsletter subscriptions).

Legitimate Interests: When processing is necessary for our legitimate interests (e.g., improving our Site, analysing usage patterns, affiliate marketing) and your rights do not override these interests.

Legal Obligation: When we must process your data to comply with legal requirements.

Contractual Necessity: When processing is necessary to fulfil our obligations under a contract with you.

15. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or significantly affects you.

We may use analytics and cookies to personalise content recommendations, but these do not constitute automated decision-making under GDPR.

Summary

In Plain English:

We collect basic information when you visit our Site (like most websites do). We use cookies to improve your experience and track affiliate bookings. When you click on accommodation or tour links, you go to third-party booking sites where we may earn a commission.

We don’t sell your personal information. We don’t send spam (you can unsubscribe anytime). We take reasonable steps to protect your data. You have rights to access, correct, or delete your information.

If you have questions or concerns, just email us at info@airliebeach.holiday.

About Visit Airlie Beach:
Visit Airlie Beach is an independent tourism information website operated by Nathan Johnston (Nath J), a tourism professional with 24 years of experience in the Whitsundays region. We provide honest, locally-informed recommendations to help visitors make the most of their Airlie Beach experience.

ABN: 44 915 539 496
Website: https://airliebeach.holiday/
Last Updated: November 5, 2025