Pricing And Reviews
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Pet-Friendly Rainforest Holiday Park with Award-Winning Facilities
BIG4 Whitsundays Tropical Eco Resort Accommodation Options
Studio Villas
Perfect for couples or solo travellers. These cosy villas come with a kitchenette, ensuite bathroom, air-conditioning, and your own private patio surrounded by tropical gardens. Everything you need in a compact, comfortable space.
Sleeps: 2-3 guests
2-Bedroom Eco Lodges
Ideal for families or groups. These modern lodges feature two bedrooms, a full kitchen with dishwasher, open-plan living, and a deck where you can relax in the natural surroundings of the rainforest. Stylish and spacious with all the comforts of home.
Sleeps: Up to 6 guests
Pet-Friendly Cabins & Cottages
Bring your four-legged family members along! Four dedicated pet-friendly cabins are available, plus you can bring pets to any of the camping sites. The resort even has a dog park, so your furry friends can enjoy the holiday as much as you do.
Note: Pet fee $40 per pet per night
Powered & Unpowered Camping Sites
For the camping enthusiasts. Large, shady sites nestled in tropical rainforest with full access to the camp kitchen, BBQ areas, and all resort facilities. Perfect if you've got your own caravan, motorhome, or tent. Pet-friendly sites available.
Perfect for: Caravans, motorhomes, camper trailers, and tents
Property Information
Address:
2955 Shute Harbour Road
Flametree, QLD 4802
Property Type:
3-Star Holiday Park
Phone:
07 4946 9388
Check-in: 2:00 PM (cabins)
11:00 AM (sites)
Check-out: 10:00 AM
Distance to Key Locations
Airlie Beach Lagoon
5km (10 min drive)
Coral Sea Marina
5km (10 min drive)
Port of Airlie
5km (10-12 min drive)
Shute Harbour
4.5km (4-5 min drive)
About BIG4 Whitsundays Tropical Eco Resort
Tucked into 7 acres of lush tropical rainforest right on the edge of Conway National Park, BIG4 Whitsundays Tropical Eco Resort is a proper nature escape that's still super convenient. You're surrounded by native wildlife, vibrant tropical gardens, and the sounds of the rainforest, but you're only minutes from Shute Harbour and Airlie Beach.
This award-winning holiday park has been recognised with TripAdvisor's Travelers Choice Award, and it's easy to see why. Whether you're staying in a modern eco lodge, a cosy villa, or setting up camp under the trees, you'll have access to brilliant facilities including a solar-heated pool, outdoor cinema, camp kitchen, and even live music on Monday evenings. Plus, it's one of the best pet-friendly options in the Whitsundays with dedicated cabins and sites for your furry mates.
The location in Flametree is ideal for exploring everything the Whitsundays has to offer. Shute Harbour is your gateway to the islands, and Airlie Beach's cafes, restaurants, and the famous lagoon are just a quick drive away. The experienced staff at reception can help book your reef trips, island tours, or scenic flights.
What Guests Are Saying
"Our stay at BIG4 Whitsundays Tropical Eco Resort was absolutely fantastic! The resort is beautifully maintained, with lush tropical gardens that create a peaceful and relaxing atmosphere. The cabins were spotless, well-equipped, and so comfortable. The staff were incredibly friendly and went above and beyond to make sure we had a great stay. The location is perfect for exploring the Whitsundays - just a short drive to Airlie Beach, but far enough away to avoid the hustle and bustle."
TripAdvisor
"Was better than I was expecting! So peaceful - could have sat on the patio all day relaxing listening to nature sounds. Reception staff were amazing! The tropical setting is stunning, and we loved being so close to Conway National Park. Great value for money and the facilities were excellent."
Booking.com
"Excellent service at reception, super clean amenities, mega friendly and helpful staff, awesome birdlife, great all round vibe. We had a great stay in this pet friendly caravan park. The cabin was awesome and well equipped. They even had a dog park in the resort which was a big bonus for us!"
Google Reviews
Heads up: The resort is right next to Whitsunday Airport, so you'll hear planes and helicopters from around 7am until sundown. Most guests say it's not a big deal, but if you're a light sleeper or love a sleep-in, bring earplugs! The upside is easy access to scenic flights.
What's Included
Solar Heated Pool
Perfect temperature year-round
Outdoor Cinema
Movie nights under the stars
Live Music
Free entertainment Monday evenings
Pet Friendly
Cabins, sites & dog park
Free WiFi
Available throughout property
Free Parking
On-site car spaces
Camp Kitchen
Fully equipped with BBQs
Tour Desk
Book Whitsunday adventures
The Location
BIG4 Whitsundays Tropical Eco Resort sits in Flametree, a peaceful suburb between Airlie Beach and Shute Harbour. It's the sweet spot - close enough to everything but surrounded by nature. You're literally on the doorstep of Conway National Park, with walking trails, native wildlife, and beautiful rainforest right there.
What's Nearby
Shute Harbour (4.5km): The main departure point for island tours and day trips. Most of your Whitsunday adventures - whether it's sailing to Whitehaven Beach or snorkelling at the reef - will start from here. Just a 5-minute drive away.
Airlie Beach Lagoon (5km): The famous free swimming lagoon is about a 10-minute drive. Lifeguard-patrolled, surrounded by parks and BBQ areas, and right in the heart of town near all the cafes and shops.
Coral Sea Marina (5km): One of Australia's largest private marinas with over 500 berths. About 80% of Whitsunday tours depart from here. The marina village has restaurants, cafes, and beautiful boardwalks - perfect for a sunset stroll.
Port of Airlie (5km): The newer marina development with shops, restaurants, and more tour departures. Great spot for dinner with water views.
Whitsunday Airport: Right next door to the resort. Super convenient if you're taking a scenic helicopter flight or seaplane tour over the reef and islands. The cafe there does great coffee too.
Conway National Park: Walking trails start right from the resort. The Honeyeater Lookout walk is popular and rewards you with stunning views over the Coral Sea. Keep your eyes peeled for local wildlife including bush turkeys, possums, and curlews.
Getting Around
You'll want a car here. While there's a bus stop 500 metres away on Shute Harbour Road, having your own wheels makes exploring much easier. The resort is on the main road between Airlie Beach and Shute Harbour, so everything is straightforward to reach. Plus, parking is free on-site.
Check-in, Parking & Policies
Reception Hours
Daily: 9:00 AM - 5:00 PM
If you're arriving outside these hours, give them a call ahead of time on 07 4946 9388 to arrange after-hours check-in.
Parking Information
Free on-site parking for all guests. Each cabin gets a designated parking space right outside, and camping sites have space for your vehicle. No stress finding a park.
Important to Know
Damage deposit: $200 required at check-in (refunded within 14 days after inspection).
Pet fees: $40 per pet per night for the pet-friendly cabins and sites.
Quiet hours: 10:00 PM - 7:00 AM. The resort maintains a relaxed but respectful atmosphere.
No bachelor or bachelorette parties - this is a family-friendly holiday park.
Frequently Asked Questions
Is BIG4 Whitsundays Tropical Eco Resort family-friendly?
Absolutely - there's a playground for kids, a pool, and plenty of space to explore. The eco lodges sleep up to 6 people comfortably.
Can I really bring my dog?
Yes! Four cabins are pet-friendly, plus all camping sites welcome pets for $40 per night. There's even a dog park on-site.
How bad is the aircraft noise?
Planes and helicopters start around 7am and continue until sundown - it's noticeable but most guests say it doesn't bother them. Light sleepers might want earplugs.
Do I need a car to stay here?
A car is definitely recommended - you're not in walking distance of Airlie Beach town centre. There is a bus stop nearby if needed.
Can I book tours from the resort?
Yes - the experienced tour desk at reception can help book reef trips, island tours, scenic flights, and more. Very convenient.
Why Trust This Guide?
We're Airlie Beach locals who've called the Whitsundays home since 2001. Over more than two decades living and working in this stunning corner of tropical North Queensland, we've personally experienced the accommodation options, walked every street, and know which properties genuinely deliver on their promises.
BIG4 Whitsundays Tropical Eco Resort has built a solid reputation as one of the best holiday parks in the region, winning TripAdvisor's Travelers Choice Award in 2023. The combination of rainforest setting, great facilities, and pet-friendly options makes it stand out. We've seen countless happy families and couples - both with and without their four-legged friends - enjoy their stays here.
These recommendations are honest, unbiased, and based on genuine local knowledge to help make your Whitsunday holiday unforgettable.
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